Discovering a clearer picture through the lens of design research.

PIVOT is a User-Centred Design Consultancy.
We design experiences for a better quality of life.

Since we were founded more than 20 years ago, PIVOT has been focused on strategic, physical, digital and service design solutions to deliver results that work for our clients. That’s Informed Design.

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Digital UX Design

We learn about people first. Understanding human behaviour around different products is critical to designing applications that work — and it brings happiness in the bargain.

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Brand Design

Considering all the tangible and non-tangible elements that make your organization what it is and help it to live up to its potential with impact.

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Service Design

Not every application is a product. Service experiences are customer journeys that can also be influenced by design.

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Design Research

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Web, Mobile & Software

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Strategic Design

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Motion & Info Graphics

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Decision Aids & Pathway Design

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Campaigns & Social Media Strategy

A NEW APPROACH

Making sense of all of today’s information can sometimes be challenging. Our Informed Design approach transforms complexity into clarity and points the way to real solutions.

Latest Work

Apps + Software, Health

LifeLabs: Reimagining the medical lab service flow for patient booking and check-in

LifeLabs: Reimagining the medical lab service flow for patient booking and check-in

Brock University: A tool to identify early warning signs of heart disease

Brock University: A tool to identify early warning signs of heart disease
Health

CPS: Teaching Key Concepts in Managing Type 1 Diabetes at School Through Video

CPS: Teaching Key Concepts in Managing Type 1 Diabetes at School Through Video
Health

Campaigning to Increase Public Awareness of a Profession

Campaigning to Increase Public Awareness of a Profession
Education + Institution

Envisioning a Digital Presence for a Global Engineering Firm

Envisioning a Digital Presence for a Global Engineering Firm

LIKE WHAT YOU SEE? GOT A PROJECT?

Listening is what we do best. Let’s get together for a chat and tell us your story. We’ll show you what PIVOT’s Informed Design can do for you.