Big tech runs on data, but sometimes spreadsheets miss the real story – especially when navigating complex design projects.
Recently, the Pivot team was tapped to consult on a massive network migration for a tech giant. Our mission was to uncover the bottlenecks holding their project back and help pave the way for a smooth migration process. The numbers showed delays, but we were determined to find the "why."
For those unfamiliar, network migrations involve moving an organization's data, applications, and hardware to a new or upgraded system, all while ensuring compatibility and minimizing downtime. For our team, this meant a crash course in IT knowledge. Suddenly, we were neck-deep in data centers and network designs.
From experience, however, we knew this project would be more than just a technical and logistical challenge. IT infrastructure is interwoven with the very fabric of an organization – the processes, the politics, and the people with their deeply ingrained habits.
Finding the real bottlenecks meant becoming translators between the company's intricate IT systems and the humans who used and managed them.