User Experience Design

Our UX team designs experiences that are meaningful and relevant to users. We design products and services with the complete user experience in mind. We use empathy to look beyond usability and function to consider all the relevant contexts of each individual interaction.

User Experience is at the heart of everything we do

Our UXD methodology gives us a design research toolkit that provides a better understanding of digital user experiences and a more nuanced look at what’s going on in individual interactions.

Great design starts with understanding interactions

Interaction design is a big part of the overall experience. Through information and wireframing, we focus on digital touchpoints as artefacts that influence experiences within your organization.

Joyful experiences and targeted visual design

The beauty of user experience design is often when it goes unnoticed. When designed outcomes are functional, seamless and delightful, we know we’ve done our job.

Toronto Metropolitan University

An App to Help Teens with Insomnia Get a Better Night’s Rest

The Sleep and Depression Laboratory at Toronto Metropolitan University approached PIVOT with the task of digitizing an existing paper diary to help improve sleep for adolescents and young adults.

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Hamilton Health Sciences

A Clinical Intervention to Promote Behaviour Change in those with Cardiovascular Disease

PIVOT joined the research team to improve the UX and efficacy of this critical, patient-centred intervention.

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SickKids

User Experience & Gamification Improves Pain Management for Pediatric Cancer Patients

The Hospital for Sick Children (SickKids) Research team created the Pain Squad App for cancer patients aged 8-18 to track their pain before, during and after procedures or treatment.

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