A toolkit to address the intersection of traumatic brain injury and intimate partner violence

A toolkit to address the intersection of traumatic brain injury and intimate partner violenceCLIENT ABI Research Lab, University of Toronto SERVICES Qualitative Research User Personas Journey Mapping Information Architecture Wireframing Visual Design Website Design Development Challenge Every year thousands of Canadian women experience intimate partner violence (IPV) potentially causing disabling permanent traumatic brain injuries (TBI). [...]

A Virtual Intervention Network to Treat Maternal Mental Illness

A Virtual Intervention Network to Treat Maternal Mental IllnessCLIENT Women's College Hospital: Maternal Ontario Virtual Intervention Network (MOVIN) SERVICES Qualitative Research Personas Interviews Journey Mapping User Flows Wireframing Prototyping Visual UI Design Intervention Design & Development Pilot Testing Challenge Maternal mental health effects a shockingly large number of people and there are a number of logistical [...]

Journey Maps Discover Real User Needs to Empower Change

Journey Maps Discover Real User Needs to Empower ChangeCLIENT ALS Society of Canada SERVICES Qualitative Research Personas Stakeholder & User Interviews Journey Mapping Service Design Blueprint Co-Design   Challenge ALS is a disease that affects nerve cells in the brain and spinal cord. As nerve cells are destroyed, muscles begin to weaken which leads to [...]

Infotility: An Educational and Supportive Infertility Treatment Companion App

Infotility: An Educational and Supportive Infertility Treatment Companion AppCLIENT Montreal Jewish General Hospital Personas Journey Mapping Usability Testing Information Architecture Wireframing Algorithm Design Moodboards, Visual Design Custom Illustrations App Design Brand Identity Design Development SERVICES Challenge The research team at the Jewish General Hospital, led by Phyllis Zelkowitz, has long been engaged in issues arising from [...]

LifeLabs: Reimagining the medical lab service flow for patient booking and check-in

Reimagining the medical lab service flow for patient booking and check-inCLIENT LifeLabs SERVICES Qualitative Research Field Research User Personas Experience Mapping Algorithm Design Information Architecture Wireframing Visual Design & Testing Website Design Development Challenge After visiting their family doctor, if bloodwork or other lab tests are required, patients are handed a paper requisition and asked [...]

Brock University: A tool to identify early warning signs of heart disease

A tool to identify early warning signs of heart diseaseCLIENT Brock University SERVICES Qualitative Research Personas Information Architecture Algorithm Design Wireframing Moodboards Visual Design Website Design Development Challenge Did you know that fatigue, shortness of breath, and aches and pains in unexpected places can be early warning signs of developing heart disease? A study conducted [...]

CPS: Teaching Key Concepts in Managing Type 1 Diabetes at School Through Video

Teaching key concepts in managing Type 1 Diabetes at school through videoCLIENT Canadian Paediatric Society - Diabetes@School SERVICES Qualitative Research Personas, Moodboards Script Development Storyboarding Visual Design Motion Graphics Challenge How do you communicate complicated health concepts in a clear and engaging way? The Canadian Pediatric Society found a need for a resource for teachers [...]

Campaigning to Increase Public Awareness of a Profession

Campaigning to Increase Public Awareness of a ProfessionCLIENT Canadian Athletic Therapists Association (CATA) SERVICES Qualitative Research User Interviews & Personas Moodboards Brand Identity Design Communication Materials Content Strategy Social Media Design Information Architecture Wireframing Website Design Challenge The Canadian Athletic Therapists Association (CATA) wanted to execute a 3-year national marketing campaign to raise awareness and [...]

ViaTherapy – A tool to prescribe better stroke rehab care

Giving Therapists a Tool to Prescribe Better Stroke Rehab CareCLIENT Toronto Rehab Institute SERVICES Qualitative Research User Interviews Personas Information Architecture Wireframing Algorithm Design Moodboards Visual Design App Development Challenge A group of elite physical rehabilitation experts had compiled new recommendations to use when prescribing therapies for stroke patients. The groups’ problem was how to [...]

XPRIZE: UX Strategy Leads Innovative Diagnostic App Creation

XPRIZE Competition: UX Strategy Leads Innovative Diagnostic App CreationCLIENT Cloud DX SERVICES Qualitative Research Personas Information Architecture Wireframing Algorithm Design Moodboards Visual Design Challenge The Qualcomm Tricorder XPRIZE is an international competition where participants are selected to create an innovative consumer technology and user-friendly mobile app that can diagnose up to 16 different medical conditions [...]

Helping Chronic Pain Patients and their Physicians Access Care

Helping Chronic Pain Patients and their Physicians Access CareCLIENT Toronto Academic Pain Management Institute (TAPMI) SERVICES Qualitative Research User Interviews Personas Journey Mapping Information Architecture Wireframing Moodboards Visual Design Website Design Service Design Challenge TAPMI is an innovative program that brings together 5 unique Toronto-based pain management services under one umbrella. The multi-institutional partnership needed [...]

Making Medical Information Easy to Digest with Illustration & Animation

Making Medical Information Easy to Digest with Illustration & AnimationCLIENT Canadian Digestive Health Foundation SERVICES Qualitative Research Personas Moodboards Script Development Storyboarding Visual Design Motion Graphics Challenge The Canadian Digestive Health Foundation (CDHF) supports the millions of Canadians who suffer from digestive disorders. The CDHF wanted to launch video series to educate Canadians about the [...]