I AM HERE is an abstract lighting display installation running low-fidelity video graphics placed in the north- and west-facing corner of the 4th-floor windows of the Pivot Design studio located on the corner of King Street East and George streets. Breathe in – I am here. Breathe out – this is now. I AM … Read More
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How a Content Strategy Asks the Right Questions
Developing a content strategy that delivers results is not rocket science. However, there is a tiny bit of science involved…if you consider counting a science. But before delving into the depths of how counting can help you develop a smart content strategy, let’s ensure we are speaking the same language. In recent years, the term … Read More
Co-Design for Health: From Inclusion to Equity
By: Joseph Donia, Pam Sethi, and Ian Chalmers A Brief History of Co-Design We live in a world that is more connected than ever. As the interdependent nature of today’s problems become recognized, public and private sector organizations are increasingly turning to co-design for structured collaboration. Intergovernmental units like Denmark’s MindLab and the UK’s Policy Lab … Read More
Rethinking patient navigation: A human-centered design approach to hospital wayfinding
By Pam Sethi, Ian Chalmers & Katrina Chiu Navigation, or “wayfinding”, is a critical aspect of the healthcare experience, shaping the way patients, caregivers, hospital staff and visitors perceive and experience the quality of care they receive. A positive hospital interaction can leave the main users – patients – feeling supported and satisfied with their … Read More
Pivot’s Virtual Reality Experience at TIFF
Last weekend Pivot had a chance to enjoy a set of films in a virtual reality experience at the TIFF’s POP VR. To create a completely immersive experience, TIFF provided each audience a Samsung Gear VR headset with headphones.The environment was set up with several comfortable swivel chairs that allows the audience to move around … Read More
Info Design 101: An RGD Webinar by one of Pivot’s Senior UX Designers
One of our senior designers, Iffat Jokhio, recently presented a webinar to RGD members — a crash course on information design. Want to learn the basics or refresh your skills? Watch below! Info Design 101: A Primer + Practical Tips – Iffat’s RGD Webinar from Pivot Design Group on Vimeo.
Join us for our upcoming DesignMeets event on April. 5th, 2016!
This year our topic is Design Thinking in Healthcare and we’ll be hosting at MaRS on April. 5th, 2016 from 6-9pm. RSVP now before they are gone! We hope to see you there!!
Tunnel Vision: The Story of Toronto’s Subway
The Market Gallery is hosting an art exhibit that focuses on the antiquity of Toronto’s subway system. The exhibit spotlights the enormous effort to keep the subway rolling, enabling gallery-goers to better appreciate the vital role rapid transit plays within the city of Toronto. The display will focus on how the subway system was built … Read More
Founder to speak at iLunch 14.11 on interactive digital media
Tomorrow, Pivot’s Founder – Ian Chalmers, will be speaking at iLunch 14.11 hosted by Interactive Ontario on interactive digital media. Ian will be speaking on the topic of UX design work in healthcare and how we can use it to support patients at home and in clinical settings. Come join us for lunch!
Usable Innovation
“No-one should have to suffer through products and services that get in their way. People should not be made to feel stupid by technology.” –worldusabilityday.com 2015 This year’s theme for World Usability Day is Innovation. A theme that, in the design industry, could actually be talked about a little less, in our humble opinion! It seems … Read More
Our Client Relations Director to Speak at 2015 Home Care Summit
This Sunday, we’ll be sending our Client Relations Director, Torey, to speak at the 2015 Home Care Summit in Ottawa. Together with Heather Colquhoun from UofT, she’ll be speaking about Pivot’s user-centered design approach to “Outcome Reports” — a tool designed to allow providers, managers, community leaders and regional level users to gain a better … Read More
Our “Welcome!” Podcast with Karim Kanji
Our Creative Director Ian Chalmers chats with social media guru Karim Kanji, about our extensive collection of “museum objects”, the beginnings of Pivot (18 years ago!), and musings on design for healthcare. Welcome! Episode #16: Ian Chalmers by Welcome! By Karim Kanji on Mixcloud Hungry for more? Check out our podcast with Mayo Innovation … Read More