PIVOT has always been about Informed Design. That’s just who we are. Our work is textured with a rich understanding of those who interact with it and benefit from it. Our design outlook is a synthesis of the main elements in the human experience, harnessing them and making them better. This is Informed Design, our … Read More
By: Joseph Donia, Pam Sethi, and Ian Chalmers A Brief History of Co-Design We live in a world that is more connected than ever. As the interdependent nature of today’s problems become recognized, public and private sector organizations are increasingly turning to co-design for structured collaboration. Intergovernmental units like Denmark’s MindLab and the UK’s Policy Lab … Read More
By Pam Sethi, Ian Chalmers & Katrina Chiu Navigation, or “wayfinding”, is a critical aspect of the healthcare experience, shaping the way patients, caregivers, hospital staff and visitors perceive and experience the quality of care they receive. A positive hospital interaction can leave the main users – patients – feeling supported and satisfied with their … Read More
Science fiction became reality for us at Pivot last week. That’s because on April 12th, the Canadian Cloud DX team we’re proud to be a part of, won the Qualcomm Tricorder XPRIZE’s (QTXP) first ever Bold Epic Innovator Award in sunny Los Angeles. With Cloud DX, we have been working to bring the Tricorder (yes, like the … Read More
This past weekend we were involved in Hacking Health for Kids @ SickKids at the Peter Gilgan Centre for Research and Learning. The event, which brought designers and developers together with patients and healthcare professionals, was a platform for the rapid prototyping of digital solutions to problems within children’s healthcare. Designers from Pivot, along with our … Read More
The design thinking cycle is a process of continuous improvement. After it is launched, a design can be observed in situ, as it is being used by audiences and users. The design itself becomes the subject of the process, generating ongoing feedback that can be applied to continue to sharpen the saw—to refine the fit … Read More
There’s an old adage that says: “If the only tool you have is a hammer, all you’ll see is nails.” In previous articles, we’ve shown how expansive design thinking makes it possible for a group of stakeholders or team members to see beyond what is already known or believed. As we saw in the last … Read More
In addition to improving business collaboration, a design process can help a business to become more innovative.
In our previous article, we showed how design thinking enhances logic, leading to a broader scope of understanding and therefore better business decisions.
Since about 2004, the concept of “design thinking” as a problem-solving tool has been embraced—and in some cases rejected—by the business world. Both Stanford and the Rotman School of Management offer Design Thinking courses in their business programs. In 2009, Business Week published a list of “promising programs from design and business schools from around … Read More
As we worked to find out more about the origins of meetings in our History of Meetings research poster, we realized that though the reasons, and settings may have changed, the underlying way people met was pretty well consistent across the board. They come, they meet/discuss/brainstorm/share, they assign next steps, they leave (and repeat). Within … Read More