The Age of Inclusive Design

Informed Design

Inclusive design isn’t just a buzzy topic—it’s what we should be thinking about when we start creating anything in the real or digital world. And that’s why we aimed to highlight inclusive design at a work session we ran at the 2018 Interior Designers of Canada Symposium. We held a mini DesignMeets session and took … Read More

Co-Design for Health: From Inclusion to Equity

Informed Design

By: Joseph Donia, Pam Sethi, and Ian Chalmers A Brief History of Co-Design We live in a world that is more connected than ever. As the interdependent nature of today’s problems become recognized, public and private sector organizations are increasingly turning to co-design for structured collaboration. Intergovernmental units like Denmark’s MindLab and the UK’s Policy Lab … Read More

Pivot meets EDIT DX: Health Work Session

News & Events
Pivot was excited to be a part of EDIT DX's Expo for Design, Innovation & Technology. The event was hosted inside the abandoned Unilever soap factory located at the foot of the DVP in Toronto.  This was where people came from all walks of life to experience new ways of thinking and ideas for an innovative [...]

ViaTherapy Featured…

Pivot Etc.
The Newcastle Herald featured ViaTherapy on their website. Pivot has helped the Toronto Rehabilitation Institute and The Heart & Stroke Foundation Canadian Partnership for Stroke Recovery design an app for occupational and physical therapists. Therapists can use ViaTherapy to learn about the latest therapies, recall established therapies, and create a customized rehabilitation plan for their patients. Read the case study here. [...]

Pivot at Health Innovation Week

News & Events
Pivot's Ian Chalmers presented at a Special Edition of HealthTO as part of Health Innovation Week on April 6, 2017. Take a look at him showing the crowd what Pivot does best and how informed design can help change the face of healthcare in a variety of ways. Be sure to check out Toronto Health Innovation [...]

The Age of Accessibility

Informed Design

It’s 2017 and the internet is everywhere. But for many Ontarians with disabilities, it remains largely inaccessible. That’s why the Accessibility for Ontarians with Disabilities Act features guidelines to ensure all people can navigate the web with ease. And by 2021, websites for both private organizations and public institutions need to meet the World Wide … Read More

Recap: DesignMeets… Design Thinking in HealthCare

News & Events

Last week we hosted our biggest DesignMeets event to date (our 22nd event!), with over 200 attendees and some fantastic conversations about design thinking in healthcare. Think back to the last time you sat endlessly in a clinic waiting room or stood in line waiting to be served at a pharmacy. More likely than not, … Read More

Founder to speak at iLunch 14.11 on interactive digital media

News & Events

Tomorrow, Pivot’s Founder – Ian Chalmers, will be speaking at iLunch 14.11 hosted by Interactive Ontario on interactive digital media. Ian will be speaking on the topic of UX design work in healthcare and how we can use it to support patients at home and in clinical settings. Come join us for lunch!

Service Design: The Future of User Experience?

Informed Design

Think of service design as your experience in preparing for and watching a movie. Everything from the hype around the movie trailer, booking tickets in advance, reading box office reviews, seeing the latest tabloid buzz about the lead actors, arriving at the theatre, and finally, watching the movie has an effect on your overall experience. … Read More

Why all media outlets need to start thinking about UX design

Informed Design

Media is everywhere and everything We’re in the era of infinite media, says blogger and strategist Steve Grey. At a time when anyone can create and disseminate information freely, how do we design products that keep audiences paying for their news? It’s a question nearly all media organizations face as emerging communications technologies continue to … Read More

UX Trends for 2015

Informed Design

1. Microinteractions Gone are the days of lengthy, text-only blog articles and static media for static bystanders. Audiences are consuming information in little snapshots. Today, readers feel that if they glance at a headline they are informed of what’s important. Proliferated by our 140 character tweets and fast-changing Facebook newsfeeds, content will now be distilled … Read More